Privacy Policy

Introduction

Black Cat Analytics ("we," "us," or "our") operates the website tryblackcat.com and the dashboard application at airbnb-profit-dashboard.vercel.app (collectively, the "Service"). Black Cat Analytics is an Airbnb profit tracking tool designed to help short-term rental hosts understand their revenue, expenses, and overall profitability.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have over your data. We've written it in plain language because we believe you deserve to understand how your information is handled — not just that it is handled.

By creating an account or using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

For questions or concerns, contact us at support@tryblackcat.com.

1. Information We Collect

1.1 Information You Provide Directly

When you create an account and use Black Cat Analytics, you provide us with:

• Account information — your name and email address
• Airbnb revenue data — CSV files you upload containing your Airbnb booking and revenue history
• Expense data — expenses you manually enter or import for your properties
• Property information — details about the properties you manage (e.g., names, addresses, or identifiers)
• Cleaning and task data — records of cleaning schedules, tasks, or operational notes you add within the Service

1.2 Information Collected Automatically

When you use the Service, we automatically collect limited technical information necessary to operate it:

• Session data — we use essential session cookies to keep you logged in (see Section 5 for details)
• Log data — server logs may include your IP address, browser type, and pages accessed, used for security and error diagnosis
• Error reports — if the Service encounters an error, diagnostic information is sent to Sentry to help us fix bugs

1.3 Payment Information

When you subscribe to a paid plan, payment is processed by Stripe. We do not store your full credit card number, CVV, or bank account details on our systems. Stripe handles all payment data under their own privacy policy and PCI-DSS compliance program.

2. How We Use Your Information

We do not use your data for advertising, sell it to third parties, or use it to train AI models.

3. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data and associated property, revenue, and expense records within 30 days, except where we are required to retain certain records by law (e.g., billing records for tax compliance purposes, which may be retained for up to 7 years).

Error logs and server logs are retained for a maximum of 90 days.

You can request deletion at any time (see Section 8 — Your Rights).

4. Third-Party Services

We use a small number of trusted third-party services to operate Black Cat Analytics:

• Stripe — processes subscription payments. Your payment details go directly to Stripe and are governed by Stripe's Privacy Policy.
• Sentry — provides error monitoring. Sentry does not receive your Airbnb revenue data. Learn more at Sentry's Privacy Policy.
• Vercel — hosts our application. Learn more at Vercel's Privacy Policy.
• PostgreSQL / Prisma — stores your account data, property data, revenue records, and expense records. Data is not shared outside the scope of operating the Service.

We do not use any advertising networks, marketing analytics platforms, social media trackers, or data brokers.

5. Cookies

We use only essential session cookies — small files stored on your device to keep you authenticated while you use the Service.

We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

6. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Encrypted data transmission via HTTPS/TLS
• Authentication-based access controls so only you can access your account
• Error monitoring via Sentry to detect and address application vulnerabilities
• Database access restricted to application services only — no public database access

No method of transmission over the Internet or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal data, we will notify you as required by applicable law.

7. Children's Privacy

Black Cat Analytics is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@tryblackcat.com and we will promptly delete it.

8. Your Rights

All Users

• Access — You can request a copy of the personal data we hold about you.
• Correction — You can update your name and email directly in your account settings.
• Deletion — You can delete your account and all associated data via Settings > Danger Zone. You may also submit a deletion request to support@tryblackcat.com.
• Data Export — You can export your data from within the dashboard.

European Union / EEA Users (GDPR)

• Right to restriction — You can ask us to limit how we process your data in certain circumstances.
• Right to data portability — You can request your data in a structured, machine-readable format.
• Right to object — You can object to processing based on legitimate interests.
• Right to lodge a complaint — You have the right to lodge a complaint with your national data protection authority.

To exercise any of these rights, contact us at support@tryblackcat.com. We will respond within 30 days.

California Residents (CCPA / CPRA)

• Right to know — The right to know what personal information we collect, use, and share.
• Right to delete — The right to request deletion of your personal information.
• Right to correct — The right to request correction of inaccurate personal information.
• Right to opt out of sale — We do not sell your personal information.
• Non-discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise your California rights, contact us at support@tryblackcat.com. We will acknowledge your request within 10 business days and respond within 45 calendar days.

9. International Data Transfers

Black Cat Analytics is operated from the United States. If you are accessing the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Where required by law, we rely on appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) where applicable.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and/or by posting a prominent notice on the Service before the change takes effect. We will also update the "Last Updated" date at the top of this page.

Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Black Cat Analytics
Email: support@tryblackcat.com
Website: tryblackcat.com

We aim to respond to all privacy-related inquiries within 5 business days.